| |
| |
|
Mahavir Information |
| ||||||||
|
Assertive Communication: 20 Helpful Tips
Most of us know that assertiveness will get you further in life than being passive or aggressive. But few of us were actually taught how to be assertive. Here are some helpful tips. 1. Choose the right time. Imagine you're dashing down the hall on your way to a meeting. Lisa passes by. You call out, "Can you have the Microsoft project out by Tuesday?" Because you haven't scheduled a special time to bring up the issue, Lisa has no reason to think your request deserves high priority. 2. Choose the right place. Discuss important issues in a private, neutral location. 3. Be direct. For example, "Lisa, I would like you to work overtime on the Microsoft project." Whether or not Lisa likes your request, she respects you for your directness. 4. Say "I," not "we." Instead of saying, "We need the project by Tuesday," say, "I would like you to finish the project by Tuesday." 5. Be specific. Instead of, "Put a rush on the Microsoft project," say, "I would like the Microsoft project finished and on Joe's desk by 9:00 Tuesday morning." 6. Use body language to emphasize your words. "Lisa, I need that report Tuesday morning," is an assertive statement. But if you mumble this statement while staring at the floor, you undermine your message. 7. Confirm your request. Ask your staff to take notes at meetings. At the end of each meeting, ask your group to repeat back the specifics that were agreed upon. This minimizes miscommunication. 8. Stand up for yourself. Don't allow others to take advantage of you; insist on being treated fairly. Here are a few examples: "I was here first," "I'd like more coffee, please," "Excuse me, but I have another appointment," "Please turn down the radio," or "This steak is well done, but I asked for medium rare." 9. Learn to be friendly with people you would like to know better. Do not avoid people because you don't know what to say. Smile at people. Convey that you are happy to see them. 10. Express your opinions honestly. When you disagree with someone, do not pretend to agree. When you are asked to do something unreasonable, ask for an explanation. 11. Share your experiences and opinions. When you have done something worthwhile, let others know about it. 12. Learn to accept kind words. When someone compliments you, say, "Thank you." 13. Maintain eye contact when you are in a conversation. 14. Don't get personal. When expressing annoyance or criticism, comment on the person's behavior rather than attacking the person. For example: "Please don't talk to me that way," rather than, "What kind of jerk are you?" 15. Use "I" statements when commenting on another's behavior. For example: "When you cancel social arrangements at the last minute, it's extremely inconvenient and I feel really annoyed." 16. State what you want. If appropriate, ask for another behavior. ("I think we'd better sit down and try to figure out how we can make plans together and cut down on this kind of problem.") 17. Look for good examples. Pay attention to assertive people and model your behavior after theirs. 18. Start slowly. Express your assertiveness in low-anxiety situations at first; don't leap into a highly emotional situation until you have more confidence. Most people don't learn new skills overnight. 19. Reward yourself each time you push yourself to formulate an assertive response. Do this regardless of the response from the other person. 20. Don't put yourself down when you behave passively or aggressively. Instead, identify where you went off course and learn how to improve. Garrett Coan is a professional therapist, coach, and pscyhotherapist. His two New Jersey office locations are accessible to individuals who reside in Bergen County, Rockland County, Essex County, Passaic County and Manhattan. He also offers online and telephone counseling services. He can be accessed through http://www.creativecounselors.com or at 201-303-4303.
MORE RESOURCES:
Acne - Google News |
|
|
|
RELATED ARTICLES
HR Professional in New Avtaar: HR as a Coach and Mentor IntroductionThese days in corporate sector, everybody is talking about the role of HR professional as a coach and mentor. People are exited as well as confused. Learn to Say No! How many times have you agreed to do something that you actually didn't want to do? For someone at work? Your friends? Even your spouse? All you had to do was say no, but the word didn't come out. So you end up doing it?and later resent it. Change the Words and Change the World Excerpt From The Relationship Handbook: How to Understand and Improve Every Relationship in Your Life by Kevin B. BurkIf we want to change our lives in any way, all we need to do is to change our words, thoughts and beliefs. How to Make $100,000 Dollars as a Personal Trainer - Part C for Client! My name is Greg Ryan. For the last twenty years I have counseled thousands of personal trainers, fitness directors and gym owners on how be successful in the health and fitness industry. Who Are You Mixing It With? I talk and write a lot about Life Design - creating and sculpting a life that is fulfilling for you. It is about shaping your personal landscape and environment. How Can Sceptics Get the Proof They Need Are you one of those folks that needs to figure-it-out all the time? Are you one of those Law of Attraction students who catches yourself saying things like, "I wonder how this is going to come to me?" or, "What do I need to figure out so I know what to do next (to manifest what I desire)?" Attention Law of Attraction Students!Stop trying to figure out where/how/when your manifestation is going to come! It's not your job!Here's a great tool that will help all of you 'figure-it-outers' reduce your need to figure it out. Those of you who are thinkers need to see it or know it before you can fully accept that The Law of Attraction exists and is working in your life. A Perrverse Confidante Direct Answers - Column for the week of July 15, 2002Dad passed away years ago and Mom lives alone. She is still young and healthy, yet she always plays the victim. The Adventure Attitude Of the 60,000 people who lived to be over 100 in the United States in 2002, the single most important characteristic they had in common was their ability to be positive in the face of change. They were able to look at things objectively, put them in perspective and move on. How to Turn Around A Sinking Conversation - 7 Tips When a conversation is not working out there is the potential for massive frustration or a breakthrough depending on how you look at it.1. What To Do? Lifes Big Question We've all experienced the same thing at important crossroads in our life when big changes were underway. Often, we find ourselves feeling panic and frozen in time, possibly with indecision, waiting and wondering: Which way to go?; How will things turn out? Sometimes, you just don't know what to do. The Non-Conscious Mind at Work. Harness it for Your Success Thoughts are real things. As soon as you realize how to control your thoughts you are on your way to making vast changes in your daily success. Making Communication Effective: 4 Language Filters Language is a challenging way to communicate. It allows us to share our thoughts and feelings by describing our personal views of reality. Who Do You Talk To? Many of you reading this will be running businesses, or parts of, whether they are your own or not. This means that you have many things to deal with on a day to day basis plus trying to do the long-term thinking needed to lead and run the business. The Best Things in Life Are Rarely Things Have you ever noticed this to be true?The best things in life for me are those things are not things at all. People and experiences make the biggest mark: a wonderful relationship, time with family, or a fantastic vacation that stays in my mind for years. Life - Is It Just An Illusion? It's a well-known fact that electrons and atoms move at the speed of light, technically flickering in and out of existence. In other words, half of the time we are actually not here. Nothing is left to Chance You are going to meet a very important client for lunch. What do you do? If you are anything like Anna the first job is to ensure the outside you is perfect, well dressed, matching clothes, clean shoes, washed in your favourite soaps, perfume. Secrets of Creating Interpersonal Power If you work with people, as a company owner, manager and team leader or on the customer interface, your impact on others is your most important asset! Someone creating 'Interpersonal Power', as I see it, has the ability to inspire, motivate and facilitate outstanding action in another.In 1996 I won the Olympic Games in Atlanta, GA, in Whitewater Slalom. Get Coached! Coaching is a hot trend at a growing number of companies, from IBM and Dow Chemical to entrepreneurial start ups. According to a recent survey by The Hay Group, an international human resources consultancy, between 25 percent and 40 percent of Fortune 500 companies use executive coaches. How to Make $100,000 Dollars as a Personal Trainer - Part B for Business! My name is Greg Ryan. For the last twenty years I have counseled thousands of personal trainers, fitness directors and gym owners on how be successful in the health and fitness industry. Going On a Mental Diet Diets are always in style. Every time you turn around, someone is coming out with a new and improved diet.
|
||||||||||||||||||
| Home | Site Map Copy Right 2006 Mahavir.com |
| NISL | Herbal Acne Solutions | Promotion Factory | Web Design | Online University Degree | College & University | GtpInfo | VPayU |
